ABOUT ME

"Results-driven Digital marketing specialist with over nine years of experience in developing and executing creative digital marketing strategies for multinational corporations and startups. Proficient in all aspects of Direct-to-Customer (DTC) marketing, with a strong focus on utilizing various digital channels to drive audience growth and generate revenue. Skilled in content planning and management across all CRM channels including email, push, website, app and paid social. Expertise in planning and scheduling campaign content for deployment optimization, campaign coordination, and program delivery. Adept at managing and updating content calendars to identify cross-campaign synergies and efficiencies to ensure on-time delivery of multi-channel marketing campaigns.


Proficient in campaign briefing, development, and execution across CRM marketing channels, based on the national promotional calendar. Expertise in managing CRM campaign deployment timelines and acting as the liaison with internal teams and external agencies for review and approval of campaign content, including copy, creative, and legal requirements. Skilled in regionalizing and segmenting CRM communications through dynamic content across all channels based on campaign measurement and results.


Collaborative team player with a proven track record of partnering with business insights, CRM teams, and analytics agencies to optimize channel deployments, including content, copy, and design, based on measurement and results. Highly organized and detail-oriented, able to manage multiple projects and prioritize them to ensure adherence to timelines. Strong communication skills and ability to build relationships with key stakeholders. Completed Digital Marketing Certificate from the University of Toronto."

 

AREAS OF EXPERTISE

Data Analytics 

Applying data to define campaign objectives and optimize them to increase progress towards goals. Expertise in data analytics and reporting technologies such as Google Analytics.

Web Design and Development

Web project analysis, strategy, and design utilizing Content Management Systems (CMS) such as WordPress and Google Sites. Accomplished with HTML and CSS.


Paid Advertising 

Extensive knowledge executing Google Ads Search and Display Ads campaigns that resulted in a profitable return on ad expenditure.

Content Development & Marketing

Content strategy design and project management for the creation of video, audio, images, and text contents for a wide range of audiences.

Social Media Marketing

Extensive experience with organic and paid social media campaigns in B2B and B2C industries.

Telecommunications Tools Handling 

CRM (Customer Relationship Management-Sibel Communications), CCAPS (Consolidate Customer Care Application System), CBiO (Charging and Billing in One), FCCS (Post Paid Billing & Payment Tool), CIT (Charging Inquiry Tool), ECMS (Ericsson Customer Management System).


CRM Campaign Management 

Have expertise in CRM Campaign Management ( Sibel Communication-Oracle) in order to create micro campaigns for customers.

Educational Background

Bachelor of Social Science

 University of Dhaka, Bangladesh

Certification in Digital Marketing

University of Toronto

Portfolio